1. Purchase Your Engraving Listing: Decide what type of gift that you would like engraved and purchase the engraving service (ex: watch, compact mirror, alcohol bottle, sentimental item, etc.) We will then be in contact with you via email. 2. Choose Your Item: You are responsible for providing the item for engraving. Whether you send us a sentimental item that you have at home, or you chose to purchase an item from an online retailer. We will personalize the item of your choice as long as it has a smooth surface for engraving. 3. Send Us Your Item: Either send us your item from home through your local USPS. Or purchase your item from an online retailer and ship it directly to us. You will receive shipping instructions after you purchase the engraving service. *Note: Alcohol bottles with alcohol inside are local drop off and pick up only. ** 4. Engraving Process: Once we receive your item, we will complete the engraving within 3-5 days. Please double-check all spelling as we will engrave exactly what is listed. 5. Shipping Back to You: Your personal engraved item will be shipped back to you via USPS Parcel Select Ground which can take 2-8 days. Local pickup is available in Grinnell, IA.